Email responses will be provided during regular business hours: Monday through Friday, 8:00 a.m. to 4:00 p.m., excluding holiday hours. For information regarding closures, please contact the office directly.
Emergency Contact
For water-related emergencies, please call 903-967-3304. This line is monitored 24 hours a day.
Please note: On-call operators are not able to assist with billing inquiries.
Office Hours
The office lobby is open by appointment only, Monday through Friday, from 8:15 a.m. to 3:00 p.m., excluding holiday hours.
E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.
